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Terms and Conditions

  1. Scope of Application These General Terms and Conditions (GTC) apply to all contracts between the seller and the customer. By placing an order, the customer acknowledges these GTC as binding.

  2. commissioned work
    2.1 The final design of each commissioned piece is at the sole discretion of the seller. This includes, but is not limited to, colors, parts, post-processing of parts, holes, screws, degree of weathering, etc.
    2.2 Returning the commissioned work due to dissatisfaction is excluded.
    2.3 Customer requests must be recorded in writing. The seller will consider these requests where possible. There is no entitlement to the fulfillment of these requests.

  3. Right of withdrawal: The right of withdrawal does not apply to items that are manufactured according to customer specifications.

  4. Withdrawal from the purchase contract: Withdrawal from the purchase contract is only possible as long as construction of the commissioned work has not yet begun.

  5. Rectification of technical defects: The seller reserves the right to rectify any technical defects.

  6. Order placement regulations: By placing an order, the buyer accepts these terms and conditions.

  7. Suitability of swords for stage combat
    7.1 Unless otherwise stated in the product description, the seller's swords are suitable for stage combat. Suitable for stage combat includes striking and blade-on-blade contact with slight sliding. Direct blows to the hilt and dropping the sword onto a hard surface are not covered by the warranty.
    7.2 Swords with a crystal chamber are also suitable for stage combat; however, this does not apply to the crystal chamber itself. The warranty for the crystal chamber is voided during stage combat. The rest of the sword remains covered by the warranty even if the crystal chamber malfunctions.
    7.3 Neopixel swords are generally not suitable for stage combat.

  8. Consumables: Blades The blades of swords are generally considered consumables.

  9. Warranty
    9.1 The warranty period is one year from the date of purchase.
    9.2 The warranty expires prematurely if any of the following occur:

    • Modifying files on the SD card. This includes adding new files (e.g., soundfonts) as well as changing settings (e.g., in the General.txt file).

    • The sword is being used for a purpose other than its intended one.

    • contact with water

    • Disassembly of the sword, including unscrewing individual parts (unless this is necessary by prior agreement in order to access the SD card).

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